Process forms part of the State Government’s Streamline WA initiative.
|Date:||Friday, 06 March 2020|
Streamline WA, in collaboration with the Department of Mines, Industry Regulation and Safety and the Department of Water and Environment Regulation, is progressing a high-level, end-to-end approvals process map as part of the Mining Environmental Approvals project.
The end-to-end process map aims to help users navigate the mining environmental approvals (MEA) process and is being developed in consultation with government, industry and business representatives.
A visual representation of the key touchpoints of the MEA process has been completed. Based on stakeholder feedback, further detail will be added to the map in the coming months.
To complement the process map, three user-journey maps will be designed. The focus of the user-journey maps will be determined using input gathered from MEA process users through workshops and an online feedback form.
An interactive online version of the process map and user-journey maps will be developed, with a prototype to be delivered by the end of April 2020.
The process and user-journey mapping is the first of the nine proposals under Streamline WA’s Mining Environmental Approvals project to improve the mining environmental approval process in Western Australia. Planning and development of the remaining eight proposals is underway and will be progressed in collaboration with key stakeholders.