eLodgement FAQ

What is the new lodgement anywhere and electronic lodgement legislation that came into effect on the 21 March 2011?

The Approvals and Related Reforms (No. 2)(Mining) Act 2010 and the supporting Mining Amendment Regulations (No. 3) 2011, which amends the Mining Act 1978 and Mining Regulations 1981 respectively, commenced  as follows:

Approvals and Related Reforms (No. 2)(Mining) Act 2010:

  • part 3 (lodgement anywhere and electronic lodgement provisions) on 21 March 2011, and

Mining Amendment Regulations (No. 3) 2011:

  • the rest of the regulations on 21 March 2011.

What is eLodgement?

eLodgement refers to the electronic lodgement of Mining Act forms based business processes and any associated documentation via the Mineral Titles Online (MTO) system.

MTO customers now have the ability to submit selected forms and any associated documentation online 24 hours a day, seven days a week.

eLodgement processing uses a wizard style interface to streamline the online transaction process and upon completion submission notification is provided by email.

Does eLodgement replace over the counter Lodgement?

No, eLodgement is providing an alternate method of interaction, processing and lodgement for some form based processes.

How do I access these online transactions?

You can access these online transactions by visiting www.dmp.wa.gov.au and accessing MTO.

If you do not have access to the internet at home, access is available through your local library, Local Government Shire, Council or City Offices, TAFE or through public kiosks situated in shopping centres and internet cafes.

What if I am not a registered MTO user?

You can register for access by visiting www.dmp.wa.gov.au where a single account for all online applications will be provided.

How do I know the forms have been received?

All forms submitted online will receive a transaction email from the department, providing a lodgement summary and  submission identification number. This number can then be used as a reference with the Mineral Titles Division.

What happens if I do not receive a receipt transaction email?

If a transaction email is not received after submitting an online transaction, please contact our IT Service Desk. The Service Desk is available Monday to Friday (excluding Public Service holidays) between the hours of 8:30am and 5:00pm (GMT+8).

Call (08) 9222 0777 or email IT.servicedesk@dmp.wa.gov.au

What will happen if I submit an online transaction outside normal business hours?

For all forms that are submitted through MTO  outside of normal business hours, the formal receipt along with the completed documents  will be forwarded via email at approximately 8:30am the next business day.

How do I make payment?

Payment for those online transactions that incur a fee can be made online by credit card (Visa or Mastercard). An order confirmation, which will include a payment receipt number and tax invoice, will be forwarded via email for your records.

Why is there a credit card limit of $99,999?

It is a finance directive that individual credit card transactions cannot exceed $99,999 at this time.

Why can payment for Tenement Applications only be made by credit card?

Payment for Tenement Applications must accompany applications as per the legislation and regulations.  In the case where an application is made over the counter, payment can be made by EFT, credit card, cash or cheque.

At this point in time only credit card payments are  acceptable for online lodgements, as payment accompanying can be verified as part of this process.

What happens if I want to complete a transaction at a later time?

You will be able to return to MTO and select your ‘incomplete form’ from the ‘online transactions’ page, with all the previous details saved. You can then recommence through the online lodgement process at your convenience.

Can I attach supporting documentation?

Yes, you can attach multiple ancillary documents within the online transaction process, as long as they are in PDF format and do not exceed a total of 80 megabytes  in size.

Will I be able to submit other forms online in the future?

Yes, additional form based business processes are progressively being developed for use within MTO.

Who do I talk to if I need help completing an online transaction?

You can either email customer@dmp.wa.gov.au or telephone (08) 9222 3030 for all MTO enquiries.