Communication Protocol

The department has policies that govern internal communications between staff and external communication with stakeholders. The communication protocol is supported by the department’s Code of Conduct, Information Management and Records Policy.

Communication services for the department included internal and external communications, media liaison, graphic design, web management, online surveys, eNewsletter services and the production of the quarterly international resources development magazine (Prospect).

New staff commencing with the department are made aware of this policy and those who may be called on to be an authorised spokesperson are provided with training. The department’s Social Media Strategy is available to all staff on the intranet.

Ministerial Communications

In accordance with Section 74 of the Public Sector Management Act 1994, the department has a Communications Protocol outlining the circumstances and manner in which communications (both written and verbal) shall be conducted between the Minister’s Office and the department.

Media Communications

In accordance with Administrative Instruction 728 – Media & Public Communications, the department has a Media Communication Protocol. The policy and guidelines outline key principles for staff when working with the media and events involving the Minister, including communication, authorisation, and confidentiality for public comment.