Monitoring effectiveness of controls

Mentally healthy workplaces: Resources for management

Monitoring and reviewing the effectiveness of controls

To maintain a mentally healthy workplace, organisations need to monitor the effectiveness of control measures implemented to manage psychosocial hazards and risk factors.

Mechanisms for the recognition and early detection of harm to health in the workplace include analysing workplace data from:

  • hazard, incident and investigation reports
  • complaints
  • worker surveys
  • consultation with safety and health representatives and work teams
  • alcohol and other drug test results
  • workers’ compensation and injury management data
  • direct observations (e.g. workers displaying the early signs and symptoms of psychological or physical harm).

Control measures need to be reviewed regularly and when:

  • a new hazard or risk is identified
  • a control measure is not effective in minimising the risk
  • a significant workplace change is planned (e.g. a change to the work environment or systems of work)
  • consultation indicates operational challenges to effective implementation (e.g. practicability issues, concerns raised by safety and health representatives).

Note: The risk management processes used for mental health and wellbeing and physical health and safety are the same.